Description of problem:
The problem occurs when I connect my Xiaomi Android smartphone (Pocophone F1) and Redmi Go. I tested it with the Samsung S9+ too. There were no more cell phone options to test.
When connecting whatever the smartphone, I give permission on the mobile screen to transfer the files.
When I try to open the file manager (Caja) to access the smartphone, the screen goes dark and even my /home folders lock up.
Sometimes I have to restart the notebook to get back to normal. But I don't have to do this every time I try to connect my cell phone.
I'm also struggling with a Seagate STEA2000400 external 2T hard drive, Model SRDONF1.
I cannot create folders or copy/paste files.
In another model of the same 1Q brand (O P/N 9SCAL5-500), I can explore all these things.
After some research I thought I might be missing some MTP packages and went to install via the command sudo dnf install gvfs-mtp kio_mtp libmtp simple-mtpfs, but they are all installed.
Version-Release number of selected component (if applicable):
caja-1.24.1-1.fc33.x86_64
How reproducible:
Always: the problem is observed each time
Steps to Reproduce:
1 Connect an Android smartphone (I don't have an Iphone to test) on the Mate 33 to the Acer Nitro 5 AN515-54-574Q notebook
2 Give smartphone permission to transfer files
3 Access the smartphone with caja-1.24.1-1.fc33.x86_64
4 Open the DCIM folder
Actual results:
When I try to open the file manager (Caja) to access the smartphone, the screen goes dark and even my /home folders lock up.
Sometimes I have to restart the notebook to get back to normal. But I don't have to do this every time I try to connect
Expected results:
I hope I can make my backups, create folders, copy and paste from any Android smartphone to my notebook or any external hard drive.
Additional info:
On the recommendation of a friend, I installed Thunar and after entering developer mode on my mobile through the following steps:
1 - Open the Settings.
2 - Go to About phone
3 - Tap Build Number 7 times (on Pocophone, this is called 'MIUI version (for POCO)
This should enable developer options
4 - Go to Settings > Developer Options > Select USB Setting
5 - Select MTP (Media Transfer Protocol)
After that, I was able to transfer my files from the smartphone to the 1T external hard drive (O P/N 9SCAL5-500) through Thunar and also to the 2T one (STEA2000400, Model SRDONF1)
Excuse me, please?
I'm very layman and I thought I could report here too.
I have already reported on bugzzila and I will be more careful when reporting bugs here.
I only know how to test kernel and nothing else.
Excuse me!!!
This update has been submitted for testing by raveit65.
This update's test gating status has been changed to 'ignored'.
This update's test gating status has been changed to 'waiting'.
This update's test gating status has been changed to 'ignored'.
This update has been pushed to testing.
This update can be pushed to stable now if the maintainer wishes
This update has been submitted for stable by bodhi.
This update has been pushed to stable.
Description of problem: The problem occurs when I connect my Xiaomi Android smartphone (Pocophone F1) and Redmi Go. I tested it with the Samsung S9+ too. There were no more cell phone options to test. When connecting whatever the smartphone, I give permission on the mobile screen to transfer the files. When I try to open the file manager (Caja) to access the smartphone, the screen goes dark and even my /home folders lock up. Sometimes I have to restart the notebook to get back to normal. But I don't have to do this every time I try to connect my cell phone. I'm also struggling with a Seagate STEA2000400 external 2T hard drive, Model SRDONF1. I cannot create folders or copy/paste files. In another model of the same 1Q brand (O P/N 9SCAL5-500), I can explore all these things. After some research I thought I might be missing some MTP packages and went to install via the command sudo dnf install gvfs-mtp kio_mtp libmtp simple-mtpfs, but they are all installed.
Version-Release number of selected component (if applicable): caja-1.24.1-1.fc33.x86_64
How reproducible: Always: the problem is observed each time
Steps to Reproduce: 1 Connect an Android smartphone (I don't have an Iphone to test) on the Mate 33 to the Acer Nitro 5 AN515-54-574Q notebook 2 Give smartphone permission to transfer files 3 Access the smartphone with caja-1.24.1-1.fc33.x86_64 4 Open the DCIM folder
Actual results: When I try to open the file manager (Caja) to access the smartphone, the screen goes dark and even my /home folders lock up. Sometimes I have to restart the notebook to get back to normal. But I don't have to do this every time I try to connect
Expected results: I hope I can make my backups, create folders, copy and paste from any Android smartphone to my notebook or any external hard drive.
Additional info: On the recommendation of a friend, I installed Thunar and after entering developer mode on my mobile through the following steps: 1 - Open the Settings. 2 - Go to About phone 3 - Tap Build Number 7 times (on Pocophone, this is called 'MIUI version (for POCO) This should enable developer options 4 - Go to Settings > Developer Options > Select USB Setting 5 - Select MTP (Media Transfer Protocol) After that, I was able to transfer my files from the smartphone to the 1T external hard drive (O P/N 9SCAL5-500) through Thunar and also to the 2T one (STEA2000400, Model SRDONF1)
This is not the place to report an issue! Please use redhat bugzilla. PS: all mounting actions are handled by the gvfs package in the background
Excuse me, please? I'm very layman and I thought I could report here too. I have already reported on bugzzila and I will be more careful when reporting bugs here. I only know how to test kernel and nothing else. Excuse me!!!